Description

Bilingual Receptionist – 25-40 hours per week, Temporary Position (approx. 5-6 Months)

Hadsell Stormer Renick & Dai LLP is a civil rights law firm handling multiple areas of law. We are seeking a full-time, bilingual Receptionist for a five to six-month, in-person position for our Downtown Los Angeles office. This role is ideal for someone who is professional, dependable, personable, and comfortable serving as the first point of contact for clients with a wide range of legal needs including immigration, bankruptcy, estate planning and housing.

This is a fully in-person position and requires strong fluency in both Spanish and English. A significant part of the role involves speaking with clients by telephone and in person in both languages.

Responsibilities

• Answer and route a high volume of incoming telephone calls in Spanish and English
• Greet and assist clients and visitors in a professional and welcoming manner
• Schedule and calendar client appointments
• Communicate with clients regarding appointments and basic office matters
• Take accurate and detailed telephone messages
• Assist attorneys and staff with general clerical tasks
• Maintain an organized and professional reception area
• Handle client information with discretion and confidentiality

Requirements

Qualifications

• Fluent in Spanish and English, with the ability to communicate comfortably and professionally by telephone and in person
• Must be available to work in person at our Downtown Los Angeles office
• Excellent telephone etiquette and interpersonal skills
• Strong organizational skills and attention to detail
• Comfortable scheduling and managing appointments
• Reliable, punctual, and professional
• Comfortable working in a busy law-office environment that handles different areas of law
• Prior receptionist, administrative, customer service, or law firm experience preferred