Description

Department:
Admissions
Location:
Belknap Campus
Time Type:
Full time
Worker Type:
Regular
Job Req ID:
R101488
Minimum Requirements:
Bachelor's degree in Business, Computer Science or related field and 3 years of related experience. An equivalent combination of education and/or experience may be substituted for the requirements noted above.
Position Description:

The Graduate School Administrative Systems Analyst will work as a CRM specialist providing technical and systems support for the Graduate School to support the functioning of the graduate student funnel from prospective status to enrollment. Job duties entail technical responsibilities within the Slate (CRM) database including management of the day-to-day operations and configuration of the CRM. This core admissions team member serves as a "power user", training others and troubleshooting questions. Manage data imports and exports to Slate, maintaining data integrity, helping to code/develop new projects and maintain existing CRM projects. Position requires strong analytical and critical thinking capacities, thoroughness, proactive thought, and technical expertise for better and more efficient execution of Graduate School admissions and enrollment management tasks and projects. Proactively recommend and implement new Slate features.

Essential Duties and Responsibilities

• Work with and under the direction of the Director of Graduate Admissions and Enrollment Management to provide support to other admissions teams using Slate CRM events, template development, and query building and review.
• Ensure admissions process queues are working as designed.
• Manage Slate maintenance of ongoing data import and integration processes, including resolving duplicate ID cases among university computer systems.
• Develop admissions systems using front-end web technologies via the HTML, CSS, and JavaScript language stack.
• Develop a detailed knowledge of various departmental processes to facilitate applications support, conducting periodic audits of processes to recommend updates and inactivation of outdated processes.

Competencies

• Analytical- evaluating data and other information with the ability to choose the best solution and make recommendations.
• Flexible - ability to change directions as needed for the good of the department or organization.
• Organized - manages time effectively, keeps tasks appropriately prioritized.
• Critical Thinking - ability to think through issues and identify appropriate options.
• Work Ethic - motivated, diligent, industrious and persistent in the workplace, stays on tasks to completion, works at a fast pace to ensure optimal efficiency.
• Communication - Can effectively communicate questions to constituents when taking on tasks and communicate what is needed to complete constituent requests.
• Teamwork - ability to work with others, serve others, help others, take directions from others in the interest of moving processes and programs forward to the desired outcome.
• Project Management - organized, task-oriented, ability to delegate and follow up.
• Conceptual Thinking - ability to find effective solutions by taking a holistic, abstract, or theoretical perspective.
• Diagnostic Information Gathering - ability to identify the information needed to clarify a situation, seek that information from appropriate sources, and use skillful questioning to draw out the information, when others are reluctant to disclose it.
• Thoroughness - ensuring that one's own and others' work and information are complete and accurate; carefully preparing for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled.
• Proactive - anticipates and plans for problems before they arise.
• Innovative - ability to develop, sponsor, or support the introduction of new and improved method, products, procedures, or technologies.

Compensation will be commensurate to candidate experience.

Equal Employment Opportunity

The University of Louisville is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity and expression, marital status, pregnancy, or veteran status. If you are unable to use our online application process due to an impairment or disability, please contact the Employment team at employment@louisville.edu or 502.852.6258.

Assistance and Accommodations

Computers are available for application submission at the Human Resources Department located at 215 Central Avenue, Ste 205 - Louisville, Kentucky 40208.

If you require assistance or accommodation with our online application process, please contact us by email at employment@louisville.edu or by phone 502-852-6258.