Description
Remote Administrative Assistant
Oak Park Massage Clinic, Sacramento, CA
Job Summary:
We're looking for a sharp, organized, and reliable Remote Administrative Assistant to help keep our clinic running smoothly. This is an entry-level position where you'll handle key administrative tasks from a remote location. Your work will directly support our team and ensure our patients have a smooth experience.
Key Responsibilities:
Communication: Handle all patient communication, including answering and returning phone calls, and responding to emails and text messages.
Scheduling: Manage the clinic’s appointment calendar, book new appointments, and reschedule existing ones.
Confirmation Calls: Make daily confirmation calls to patients to remind them of their upcoming appointments.
Patient Intake: Assist with gathering and organizing new patient information.
General Support: Perform other remote administrative duties as needed to support the clinic.
Qualifications:
Experience: Previous experience in an administrative or customer service role is a plus, but not required. We're willing to train the right person.
Skills: Must be organized, detail-oriented, and have strong communication skills.
Tech Savvy: Comfortable using computer software and communication tools (e.g., email, scheduling platforms).
Reliability: You need to be dependable and able to work independently.
Requirements
Essential Qualifications for a Remote Administrative Assistant
To be considered for this entry-level position, candidates must meet the following basic requirements. These are crucial for ensuring the smooth operation of our remote office tasks.
Technical Proficiency: Candidates must have reliable, high-speed internet access and a suitable computer setup. The ability to utilize common office software and communication platforms, such as email, is essential.
Communication Skills: Strong verbal and written communication skills are a must. The role requires professional interaction with patients via phone, email, and text, so clarity and a courteous demeanor are paramount.
Organizational Abilities: The ideal candidate will be highly organized and detail-oriented. They must be able to manage scheduling, maintain accurate patient records, and handle multiple administrative tasks effectively and efficiently.
Reliability and Independence: Since this is a remote position, the candidate must be reliable and capable of working independently with minimal supervision. A dedicated, quiet workspace is required to ensure privacy and focus during working hours.
Confidentiality: Given the nature of the work, which involves handling sensitive patient information, a strong commitment to maintaining confidentiality and professional integrity is a fundamental requirement.
