ESSENTIAL DUTIES(Includes the following. Other duties may be assigned.) Answers all incoming phone calls in a prompt, polite, professional manner while following the processes and procedures set out in the DFC Auto Group, Inc. Standards. Directs caller to appropriate department or individual or takes a thorough message. Takes detailed messages when calls cannot be completed including caller s name, telephone number, time of call and information requested. Communicates messages to the appropriate ...
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