Description

Position Title:
Administrative Associate for Faculty Development, Collaborative for Teaching Innovation, & Educational Assessment

Position Type:
Regular

Hiring Range:

$28.03 - $33.65 per hour; Compensation will be based on education, experience, skills relevant to the role and internal equity

Pay Frequency:
HourlyA. Position Purpose

The primary purpose of this position is to provide support and improve administrative functions for Faculty Development, the Faculty Collaborative for Teaching Innovation and Educational Assessment. These three groups provide workshops, programming, consultations, and support for faculty in their teaching roles, development as university leaders, and assessment of student learning at the course and program level, often working in collaboration with one another.

The administrative associate plays an essential role in directing and managing daily operations in campus communication; managing calendars, events, and budgets; and supervising student support staff.

B. Essential Duties and Responsibilities

• Act independently to provide operational support for three co-located units: Faculty Development, the Faculty Collaborative for Teaching Innovation, and Educational Assessment
• Direct and oversee event planning and programming: using project management software ensure workflow and timelines, including communication, invitations, and rsvps, menu, budget, facilities set up, catering, media services, onsite support, and post-event debrief
• Communicate details, event arrangements, and follow up with guest speakers and participants
• Coordinate within and beyond units to ensure communication for events is timely, accurate, and consistent with event goals
• Monitor changing needs and communicate project updates to appropriate stakeholders
• Independently research and gather information about programming, resources, and other forms of support from peer institutions
• Design, administer, and analyze program assessment survey data using Qualtrics
• Design, draft, and disseminate University-wide communication for the three units, including emails, event notices, newsletters, and presentation slides
• Design, revise, and update websites, web communication, and calendaring using T4 and LiveWhale; promote events through campus outreach and social media
• Write, revise, and update documents for official distribution
• Provide human resources support, such as processing faculty associate appointments and other letters, supplemental pay requests, invoices and transactions
• Track financial data and faculty contacts and participation data using Workday and spreadsheets
• Respond independently to inquiries and requests from faculty and campus partners regarding all areas of Faculty Development, the Faculty Collaborative for Teaching Innovation, and Educational Assessment
• Direct faculty and staff to appropriate resources, based on a broad knowledge of support services and opportunities for faculty within all units
• Maintain files, order supplies, and make travel arrangements as needed for team members and outside speakers
• Manage monthly budget reporting and track expenses with Workday financial reports
• Provide work direction to student staff; lead recruitment, training, and supervision; handle student employee related questions and issues
• Streamline tasks and processes to improve efficiency
• Identify and determine the cause of problems; develop and present recommended improvements
• Other duties as assigned

C. Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred.

Knowledge, Skills, and Abilities

• Demonstrated ability to work independently and take initiative
• Demonstrated ability to work collaboratively, be flexible, and work as a part of a team
• Maintain a professional, service-oriented approach
• Strong organizational skills with ability to handle multiple tasks, attend to details, and ensure accuracy and efficiency
• Strong interpersonal skills with ability to deal professionally with all levels of faculty, administration, and staff
• Strong oral communication skills
• Strong written communication skills
• Strong skills with Microsoft Office, scheduling software, Google Suite, Adobe Photoshop (or equivalent)
• Skills in or willingness to learn Workday (or equivalent) financial system software, and website development tools including T4 and LiveWhale.
• Strong personal initiative and understanding of and commitment to the mission of each unit
• Strong service orientation and skills
• Commitment to maintain confidentiality and use discretion
• Interest in faculty development, teaching and learning, educational assessment, and contributing to dynamic programs in each unit
• Understanding of and support for the values and ideals of Jesuit education

Education and/or Experience

• Bachelor's degree preferred
• 3-5 years of related experience
• Experience in higher education setting preferred

Telecommute

Santa Clara University is registered to do business in the following states: California, Nevada, Oregon, Washington, Arizona, and Illinois. Employees approved to telecommute are required to perform their work within one of these states.

EEO Statement

Equal Opportunity/Notice of Nondiscrimination

Santa Clara University is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, ethnicity, national origin, citizenship, ancestry, religion, age, sex, sexual orientation, gender, gender expression, gender identity, marital status, parental status, veteran or military status, physical or mental disability, medical conditions, pregnancy or related conditions, reproductive health decision making, or any other characteristic protected by federal, state, or local laws. For a complete copy of Santa Clara University's equal opportunity and nondiscrimination policies, please visit the Office of Equal Opportunity and Title IX website at https://www.scu.edu/title-ix/.

Clery Notice of Availability

Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please visit the Campus Safety Services website. To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.

Americans with Disabilities Act

Consistent with its obligations under the law, Santa Clara University will provide reasonable accommodations to applicants and employees with disabilities. Applicants who wish to request a reasonable accommodation for any part of the application or hiring process should contact the Department of Human Resources ADA Team at hraccommodations@scu.edu or by phone at (408)554-5750.