Description

Summary

The Opportunity

Hyatt Hotels Corporation seeks an enthusiastic Administrative Specialist-Development to join our Growth Program Management team. In this role, you will be collaborating closely with the broader Global Strategy & Operations team and supporting Americas Development leaders and team members. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues.

As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.

We're proud to offer exceptional corporate benefits which include:

• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match

Who You Are

As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally.

The Role

In addition to managing a wide variety of administrative responsibilities, this role will support Development leaders to build the optimal working environment for fast-moving hybrid teams. This means not only smooth execution of administrative and organizational tasks, but also continuous improvement of processes that increase team productivity.

Travel Management: Arrangement of flight, hotel, and other travel for senior members of Development organization and monitoring of travel in progress. Track trends and identify ways to improve efficiency.

Expense Management: Coordination of expense collection and submission for senior members of Development organization

Meeting Logistics: Scheduling and planning for various team virtual meetings, in-person meetings, owner meetings, and conference activities

Calendar Management: Calendar management for senior members of the Development organization and administration of Outlook and Teams shared calendar resources for the broader team

Vendor Management: Vendor set-up and organization of work contracts, processing of invoices, and broad support for maintaining vendor relationships

Personnel Data Management: Maintenance of organizational charts, team rosters, seating charts, contact lists, and productivity tools rosters

Development Governance Administration: Coordinates Development Committee meetings, including scheduling and communication, confirming, proofreading, and filing appropriate documentation, and implementing new governance processes.

Continuous Improvement: Evaluates internal processes across calendar management, vendor processes and development governance to identify inefficiencies and implement scalable solutions Makes recommendations for and implements efforts to streamline Development's administrative and operational tasks.

Owner Contact Management: Assists with the collection, organization, and utilization of current and perspective owner contact information across Development sales and operations systems.

Demonstrate a commitment to Hyatt core values.

Qualifications

Experience Required:

• 7+ years experience as Administrative Assistant, Coordinator, or Specialist in a hospitality, travel, or franchise business
• Bachelor's degree in Business Administration, Marketing, or a related field.
• Demonstratable experience with continuous improvement, efficiency, or innovation projects
• Command of MS Office suite including Word, Excel, PowerPoint, and Outlook
• Familiarity with administration of MS SharePoint and MS Teams

Experience Preferred:

• Previous experience supporting hotel sales or business development vastly preferred
• Experience in customer or owner facing administrative roles preferred
• Familiarity working with sales contact or relationship management platforms preferred

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

We welcome you:

Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.

The pay range for this position is $28.72/hour-$35.90/hour.

The final pay rate offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.

We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.