Description

University of Kentucky

Equal Employment Opportunity/M/F/disability/protected veteran status.

Posting Details Posting Details Job TitleAdministrative Support Associate IRequisition NumberRE52942Working TitleAdmin- Employee RelationsDepartment Name3JHRE:Employee Relations/Leave AdministrationWork LocationLexington, KYGrade Level41Salary Range$15.83-25.30/hourType of PositionStaffPosition Time Status Full-TimeRequired Education

AA

Click here for more information about equivalencies:https://hr.uky.edu/employment/working-uk/equivalenciesRequired Related Experience

3 yrs

Required License/Registration/CertificationNone.Physical RequirementsThe physical requirements of this position include: occasionally lifting, pushing, and/or pulling objects up to 25lbs; standing or walking with objects up to 25lbs; sitting at a computer workstation for extended periods of time with regular repetitive motions (such as typing); and occasional job-related travel (<10% of the time).ShiftPrimarily Monday Friday; 8:00 am 5:00 pm. Overtime may be required.Job SummaryThe Administrative Support Associate I supports the Employee Relations team by providing administrative, coordination, and case management support related to workplace concerns, corrective actions, investigations, and policy application. This role serves as a key operational partner to Employee Relations Specialist and Leaders, ensuring accurate documentation, timely follow-up, and consistent application of processes while maintaining a high level of confidentiality and professionalism. The position also contributes to the continuous improvement of Employee Relations services and the division's reputation by actively participating in team initiatives and projects, identifying opportunities for process improvement, expanding professional and procedural knowledge, and providing research and project support to the Employee Relations team. Primary position location is Bosworth Hall 631 South Limestone Lexington, Ky.

Skills / Knowledge / AbilitiesThe ideal candidate can manage multiple tasks and projects simultaneously while maintaining accuracy and attention to detail in a fast-paced, professional environment. Proficiency with SAP and Microsoft Office applications is essential, along with strong organizational and planning skills to prioritize work effectively. Excellent written and verbal communication skills, sound judgment, and the ability to solve routine problems are required to support employees, managers, and internal stakeholders. The role demands a commitment to superior customer service, maintaining confidentiality, and working respectfully with diverse populations.Does this position have supervisory responsibilities? NoPreferred Education/ExperiencePrevious work experience providing administrative support re: Employee Relations preferred.Deadline to Apply02/01/2026Our University CommunityWe value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * How many years of paid working experience do you have in a fast paced, front line customer service position in an office and/or healthcare environment?
   • None
   • More than 0, up through 1 year
   • More than 1 year, up through 3 years
   • More than 3 years, up through 5 years
   • More than 5 years
2. * Please describe a time when you provided exceptional customer service and include specific details regarding the situation.

   (Open Ended Question)

3. * Please describe a situation that you handled successfully with a difficult or challenging patient or customer.

   (Open Ended Question)

Applicant Documents
Required Documents

1. Resume
2. Cover Letter

Optional Documents

PI281661712