Description

Salary Range: 19.50 To 19.50 (USD) Hourly

Are you outgoing, energetic, passionate, and authentic? Enchantment Resort and Mii amo Spa is the perfect spot for you!

At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us!

How you will enjoy your day:

Supervise turndown and night shift employees. Attend to guest relations as necessary. 2pm-10pm shift.

W ork Performed :

Complete assignment sheet for turndown staff

Conduct evening line up meeting with staff prior to start of work in absence of a manager

Ensure public areas at Enchantment and Mii amo are covered

Inspect lobby areas and pool areas to ensure assignments are being completed

Ensure employee restrooms are cleaned and maintained

Handle guest calls and requests in a professional manner and promptly

Maintain constant communication with Guest Services and Engineering as necessary to service guests

Ensure laundry staff is following proper procedures

Clean and store equipment properly

Follow training guidelines for new staff members and ensure all properly trained

Complete inspection forms daily and follow up with staff as necessary

Ensure lost and found procedures are followed to submit items to Security

Ensure uniform standards are followed

Other duties as assigned

S upervision Exercised : Turndown Staff

Supervision Received : Housekeeping Managers

Responsibility & Authority :

Ensure all assigned areas are maintained and serviced to high level standards

Follow safety-first policy in work areas, equipment and chemicals

Discipline staff members when necessary

Minimum Requirements :

High school graduate or equivalent. Prior housekeeping supervisory experience required. Must be detail oriented, strong verbal and written communication skills. Ability to direct staff in a positive manner. English skills necessary to communicate with guests. Computer skills helpful.

Physical Requirements :

10% Sitting
90% walking, standing and bending
Lifting/Carrying up to 50 lbs.
Hearing and Manual dexterity
Distance vision 1-3 feet
Use of cleaning solutions
Ability to work in all types of weather conditions
Ability to drive golf cart