Description

This full-time position helps keep IT operations, reporting, and meetings running smoothly, with a focus on accuracy, organization, and follow-through. The right candidate learns new systems quickly, uses good judgment to know when to take initiative and when to ask questions, and helps colleagues stay on track by bringing structure to shared processes. This role combines day-to-day tasks with opportunities to document procedures, improve workflows, and make the IT team more efficient, with room to grow into broader IT coordination and support responsibilities.

FTE and Schedule: FTE 1.0. Regular schedule is 40 hours/week Monday-Friday during regular business hours. Occasionally needed outside of business hours for scheduled support of groups needing assistance with in-room audio/visual equipment.
Hybrid working arrangement is possible with a minimum of one day/week in the office.

Requirements

Organizational values and culture: All MCC workers are expected to exhibit a commitment to a personal Christian faith and discipleship; active church membership; and nonviolent peacemaking. MCC is an equal opportunity employer, committed to employment equity. MCC values diversity and invites all qualified candidates to apply. 

Essential: 

Strong written and verbal communication skills.
Demonstrated ability to balance initiative with good judgment on when to escalate questions or decisions. 
Detail-oriented, with strong organizational and time management skills.
Proven ability to learn new systems quickly and adapt to changing processes.
Flexibility/adaptability in a role that spans IT, data, and operations.
2+ years in administrative or operations roles, ideally in a tech or nonprofit setting.
Proficiency in Microsoft Office tools (Outlook, Word, Excel, etc.)
Demonstrated familiarity with virtual meeting technology (Zoom, Teams, etc.)
Discretion with sensitive data and staff information.
Willingness to be trained in audio/visual equipment support for meetings/events.

Employment eligibility: Legally eligible to work in the U.S. MCC offers of employment are subject to a successful criminal background check(s).

Preferred:

Bachelor’s degree or equivalent experience/certification.
Experience with ticketing systems (e.g., Jira, Zendesk, Freshdesk).
Experience with data and reporting systems (Power BI, Tableau)
Familiarity with identity/access management tools (e.g., Microsoft Entra, Okta).
Budgeting or accounting tool experience.
Interest in growing into a more technical IT support or operations role.