Description

Job Summary:

My client is a leading UK-based asset management firm with offices worldwide. They are looking for a dedicated and professional Receptionist to oversee their venue and meeting room operations. This position is key to ensuring a seamless and exceptional experience for their guests.

Key Responsibilities:

• Operations Management: Oversee Front of House operations, ensuring the maintenance and functionality of venues and meeting rooms.
• Meeting Room Setup: Ensure meeting rooms are accurately set up and maintained throughout the day, managing virtual link displays, relocations, and stakeholder communications.
• Schedule Monitoring: Track daily event schedules for overruns, conflicts, and guest changes, communicating updates promptly to relevant stakeholders.
• Issue Reporting: Identify and report any issues affecting client experience or business continuity.
• Presentation Standards: Maintain high standards of cleanliness and presentation in all client-facing areas.
• Professionalism: Demonstrate professionalism, punctuality, and flexibility in work hours, including shift work and occasional evening events.
• Reporting: Prepare and distribute reports on upcoming events, catering needs, and weekend attendance; maintain thorough daily handover documentation.

Job Requirements:

• 5+ experience in reception or corporate guest services is preferred.
• Excellent command of English and Chinese is required.
• Strong communication and interpersonal skills.
• Professional presentation and punctuality.
• Experience in the hospitality industry is a plus.
• Strong organizational and multitasking skills with a keen attention to detail.
• Proficiency in Microsoft Outlook and other office software.