Description

Headquartered in Tokyo, Sumitomo Mitsui Banking Corporation (SMBC) is a leading global financial institution and a core member of Sumitomo Mitsui Financial Group (SMBC Group). Built upon our rich Japanese heritage since 1876, we put our customers first and provide seamless access to, from and within the Asia Pacific region. SMBC is one of the largest Japanese banks by assets and maintain strong credit ratings across our global integrated network. We work closely as one SMBC Group to offer personal, corporate and investment banking services to meet the needs of our customers.

With sustainability embedded within our strategy and operations, we are committed to creating a society in which today's generation can enjoy economic prosperity and well-being, and pass it on to future generations.

Responsibilities

Administrative Support

• Coordinate office supplies, access requests, onboarding and offboarding arrangements, and other general administrative matters.
• Prepare and disseminate internal communications, forms, announcements, and other administrative documents.
• Manage expense-related tasks, including documentation, submission of claims, and invoice processing.
• Organize and maintain physical and digital filing systems, shared folders, distribution lists, and administrative records.

STO Governance & Operational Support

• Coordinate STO recurring meetings and activities, including scheduling, invitations, attendance tracking, agenda collection, meeting materials, and follow-up communications.
• Support the preparation and consolidation of regular STO reports, presentation materials, status updates, and management information.
• Collect inputs from relevant teams and stakeholders, monitor submission deadlines, and follow up on outstanding items.
• Maintain recurring calendars, contact lists, organizational information, and other STO operational records.
• Liaise with internal departments, Tokyo Head Office, group companies, vendors, and other external stakeholders as required.
• Assist with town halls, team events, management visits, workshops, and other STO-wide activities.
• Identify opportunities to improve and standardize routine administrative processes within STO.

Requirements

• Proven experience as a team assistant or administrative coordinator, preferably within a large or international organization.
• Strong ability to prioritize effectively and manage multiple tasks and deadlines.
• Strong written and verbal communication skills in English. Japanese language proficiency is required to effectively communicate with Japanese-speaking stakeholders and support business activities.
• Proficiency in Microsoft Office, particularly Outlook, Excel, Word, PowerPoint, and Teams, with a proactive willingness to learn and adapt to other systems required for the role.
• Strong attention to detail, accuracy, follow-through, and a proactive approach to problem solving.
• Ability to work independently while collaborating effectively with multiple teams and stakeholders.
• Ability to build effective working relationships across different functions, levels of seniority, and cultures.
• Demonstrated discretion and sound judgment when handling confidential or sensitive information.
• Flexibility to respond to changing priorities and ad hoc requests in a fast-paced environment.