Description

Client Service Representative

Full-time, 4 ten hour shifts, alternating Saturday/Sundays

Powell Animal Hospital

Powell, Tennessee

About You

We are seeking a full-time customer service representative to join our outstanding team! Must be able to

perform under pressure, in a fast-paced environment, and work well independently as well as on a team.

Attention to detail is a must.

Your Experience & Skills

• Computer experience is required
• Ability to multi-task and be proactive
• Ability to triage, prioritize, and possess excellent time management skills.
• Ability to communicate with staff and clients in a professional and respectful
• manner
• Working knowledge of basic animal care and clinic flow
• Ability to stay calm and effective in a busy, sometimes high-stress environment
• Strong attention to detail and reliability
• Team-oriented mindset with solid communication skills
• Flexible availability, including weekends and holidays

Powell Animal Hospital is looking for a veterinary receptionist to join us as part of the

Thrive Pet Healthcare community.

At Powell Animal Hospital, you’ll feel the warmth and culture of a small hospital. As a

hospital deeply rooted in the local community, you will experience the best of both worlds:

a genuine local culture with the benefits of Thrive's national resources.

About The Hospital

Powell Animal Hospital is a full-service companion animal hospital, providing medicine,

dentistry, dental radiographs, surgery, orthopedics, ultrasonography, and boarding to meet

all your pet's needs. We offer high quality care and extended hours to meet the needs of

our clients and their pets. We promote an emotionally intelligent work environment with a

positive work/life balance. Powell Animal Hospital, we invest heavily in our employees'

long-term health and happiness!

You’re Willing And Able To

• Scheduling appointments
• Greeting clients and patients
• Answering and directing incoming calls
• Processing transactions
• Client education
• Maintaining cleanliness of hospital
• Maintain accurate patient records
• Provide excellent client service, including answering questions and supporting
• check-in/out

You’ll Grow with Us

Here, you can grow your career as best fits you through access to comprehensive learning

and skillset programs. You can build your skills and earn credentials through:

• Our vast, diverse, and free library of continuing education courses - ThriveU

• Live, virtual interactive workshops to develop valuable leadership skills

• A program designed to teach you the fundamentals of running a pet hospital

And, with so many locations nationwide, you can find and move into any specialty, hospital

type, or environment. Join us and provide your best care at a clinic that is deeply rooted

within its community and bolstered by the resources of Thrive Pet Healthcare.

Benefits - our care in action

Thrive offers a suite of benefits to support team members’ emotional, physical,

professional, and financial wellbeing. In addition to our health and life insurance, and

short- and long- term disability plans, we offer eligible team members:

• Competitive pay

• 401(k) with employer match

• Mental health resources, including easy access to therapy through Lyra Health

• Paid parental leave

• Purr-ental leave for when you adopt a pet

• Subsidized backup childcare and elder care

• Expert advice, support and network discounts for fertility and family planning

• FREE CE courses

• Pet perks and veterinary service discounts

• Student loan support tools and assistance

*Some benefits shown are only for full-time team members who work 30 hours or more per week. Certain

Benefits may be subject to waiting periods or length of service requirements.

Compensation negotiable based on credentials and experience with an hourly pay rate
starting at $15-$16/hour. The actual rate offered will carefully consider a wide range of

factors, including your skills, qualifications, experience, and location.

About Thrive

Thrive Pet Healthcare creates the future of pet well-being through medical excellence,

innovative technology, and a connected community of teams and partners. Today, its

network of 360+ primary, emergency, and specialty hospitals across the U.S. cares for pets

of all ages and health needs, while portfolio companies provide tools and technology that

help veterinary teams work smarter and deliver better care. Thrive invests in its people-

through mentorship, leadership programs, continuing education, and well-being

initiatives-so teams can grow and feel supported. For pet owners, convenient solutions

such as a mobile app, Thrive Plus membership, HereFurYou Helpline, online booking, and

flexible financial options make accessing quality care simpler- giving families the peace

of mind their pets deserve. Learn more at thrivepetcare.com.

We welcome you to join our story and join where #WeThriveTogether.